Privacy Policy
How Repolaris collects, uses, and protects your personal information.
Last updated: January 2025 • Effective: January 2025
Introduction
Repolaris ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our services.
Repolaris is a European company subject to the General Data Protection Regulation (GDPR) and other applicable privacy laws.
Information We Collect
Information You Provide
Account information
- Email address
- Name (optional)
- Username
- Password (hashed)
- Profile information
Payment information
- Billing address
- Payment method details (processed by payment provider)
- Tax identification (for business accounts)
Content
- Source code and repositories
- Issues, pull requests, comments
- Wiki and documentation content
- Uploaded files and attachments
Information Collected Automatically
Usage data
- Pages visited
- Features used
- Actions taken
- Time and duration of use
Device and connection information
- Browser type and version
- Operating system
- IP address
- Location (country/region level)
How We Use Your Information
Service Provision
Create and manage your account, provide access to platform features, process transactions, deliver customer support.
Legal basis: Contract performance
Service Improvement
Analyze usage patterns, improve features and functionality, fix bugs and issues, develop new features.
Legal basis: Legitimate interest
Security
Detect and prevent fraud, protect against unauthorized access, monitor for security threats, enforce terms of service.
Legal basis: Legitimate interest
Communication
Service notifications, security alerts, product updates (with consent), marketing communications (with consent).
Legal basis: Contract performance, consent
How We Share Your Information
With Your Consent
We share information when you explicitly authorize it, such as connecting to third-party services.
Service Providers
We use subprocessors to help provide our services (infrastructure, payment processing, analytics). All subprocessors are bound by data processing agreements.
Legal Requirements
We may disclose information to comply with legal obligations, in response to valid legal process, to protect our rights or property, or to protect user or public safety.
International Data Transfers
Repolaris operates entirely within the European Union. We do not transfer personal data outside the EU/EEA.
All our infrastructure and subprocessors are located in the EU.
Data Retention
| Data Type | Retention Period |
|---|---|
| Account data | Duration of account + 30 days |
| Repository content | Until deleted by user |
| Audit logs | Plan-dependent (7 days - 7 years) |
| Support interactions | 3 years |
| Payment records | 7 years (legal requirement) |
Your Rights
Under GDPR, you have the following rights:
Access
Request a copy of your personal data
Rectification
Request correction of inaccurate data
Erasure
Request deletion of your personal data
Portability
Receive your data in a machine-readable format
Restriction
Request limited processing of your data
Objection
Object to processing based on legitimate interests
To exercise these rights: Use your account settings or email privacy@repolaris.io. We will respond within 30 days.
Cookies
We use cookies for:
- Required cookies: Essential for service functionality. Cannot be disabled.
- Functional cookies: Remember your preferences. With consent.
- Analytics cookies: Help us understand usage. With consent.
Manage cookie preferences in your account settings.
Children
Repolaris is not intended for children under 16. We do not knowingly collect data from children. If you believe a child has provided us data, contact privacy@repolaris.io.
Changes to This Policy
We may update this policy. For significant changes, we will notify you by email, post a notice on our website, and provide a summary of changes. Continued use after changes constitutes acceptance.
Contact Us
General privacy questions: privacy@repolaris.io
Data Protection Officer: dpo@repolaris.io
If you believe we have not addressed your concerns, you have the right to lodge a complaint with a supervisory authority.